Graduate Position Hotel Service Manager
Business
87K - 103K AUD
Close on: 2026-11-27
Visa sponsorship available: Visa 186, Visa 482, Visa 494
Position Type: Full-Time Permanent
Job Summary
Join our team as a Hotel Service Manager and embark on an exciting journey in the hospitality industry! This role is perfect for enthusiastic individuals looking to launch or grow their career in hotel management. As a key player, you'll contribute to delivering exceptional guest experiences while developing your leadership skills in a supportive environment.
Responsibilities
- Operational Support: Assist in managing daily operations, ensuring seamless service delivery.
- Guest Satisfaction: Monitor and enhance guest experiences through prompt issue resolution and feedback implementation.
- Team Leadership: Supervise staff, providing guidance to ensure high service standards.
- Quality Assurance: Maintain hotel standards by conducting regular checks and addressing discrepancies.
- Event Coordination: Support event planning, from setup to execution, ensuring success.
- Collaboration: Work with various departments to achieve common goals.
- Compliance: Adhere to safety and health regulations, ensuring a secure environment for guests and staff.
Skill Requirements
- Communication Skills: Clear and effective communication with guests and team members.
- Leadership Potential: Demonstrated ability or desire to lead and inspire others.
- Problem-Solving: Proactive approach to resolving issues efficiently.
- Flexibility: Willingness to work varied shifts, including weekends and holidays.
- Customer Focus: Strong commitment to excellent service.
- Teamwork: Ability to collaborate and contribute to a team environment.
- Computer Literacy: Basic knowledge of MS Office and hotel management systems (training provided).
- Reliability: Dependable with a strong work ethic.
- Attitude: Positive outlook, eagerness to learn, and adaptability in a fast-paced setting.
A high school diploma or equivalent is required. If you're passionate about hospitality and eager to grow, we encourage you to apply!