Hotel Service Manager
Business
109K - 122K AUD
Close on: 2025-12-14
Visa sponsorship available: Visa 186, Visa 482, Visa 494
Hotel Service Manager Wanted
Are you ready to lead and inspire? Join our team as a Hotel Service Manager!
About the Role:
We are seeking a dedicated individual to serve as our next Hotel Service Manager. If you're passionate about hospitality and looking to grow in a supportive environment, this is the perfect opportunity for you. While experience is preferred, we offer comprehensive training for those eager to learn.
As our Hotel Service Manager, you'll lead a team dedicated to delivering exceptional guest service. Your role will involve overseeing daily operations, ensuring guest satisfaction, and upholding high standards. Training is provided for candidates without prior experience.
Key Responsibilities:
- Oversee the performance of front desk, housekeeping, and event staff.
- Address guest complaints and concerns promptly.
- Manage staff schedules to ensure optimal coverage.
- Prepare budgets and control expenses.
- Monitor inventory levels and order supplies as needed.
- Communicate with other departments for seamless operations.
- Maintain quality standards across all services.
- Participate in recruitment and training processes.
- Conduct performance evaluations and provide feedback.
- Handle shift management during busy periods.
Skill Requirements:
- Strong leadership and communication skills.
- A natural flair for customer service.
- Detail-oriented with excellent organizational abilities.
- Team player with the ability to work under pressure.
- Flexibility to adapt to changing priorities.
- Proficiency in basic computer skills, including MS Office.
Why Join Us?
We offer:
- Competitive salary with performance-based incentives.
- Comprehensive training program for growth and development.
- Opportunities for career advancement within the industry.
- Flexible working hours and a dynamic work environment.
- Access to employee discounts and health benefits.
How to Apply:
If you're excited about this opportunity, we'd love to hear from you. Please apply by sending your resume and a cover letter detailing your qualifications and why you're interested in this role.