Motel Manager
Business
105K - 123K AUD
Close on: 2026-09-18
Visa sponsorship available: Visa 186, Visa 482, Visa 494
Job Summary
As a key member of our leadership team, you will oversee daily operations, ensure exceptional guest experiences, and drive the success of our property.
Responsibilities
- Supervise and manage front desk staff, housekeeping, and maintenance teams to ensure smooth day-to-day operations.
- Provide exceptional customer service by addressing guest inquiries, resolving issues, and ensuring high satisfaction levels.
- Monitor bookings, occupancy rates, and revenue, taking steps to maximize efficiency and profitability.
- Oversee financial tasks such as budgeting, expense tracking, and cash handling procedures.
- Maintain property cleanliness, safety, and adherence to quality standards.
- Ensure compliance with all relevant regulations, policies, and health/safety guidelines.
- Collaborate with other departments or teams to achieve business goals and improve guest experiences.
Skill Requirements
- Strong communication and interpersonal skills to interact effectively with guests and team members.
- Problem-solving abilities to handle guest complaints and operational challenges efficiently.
- Leadership skills to motivate staff and foster a positive work environment.
- Flexibility to work varying shifts, including nights, weekends, and holidays as needed.
- Basic computer proficiency, particularly in property management systems (training can be provided).
- Attention to detail to manage bookings, finances, and operational tasks accurately.
- A customer-focused mindset with a passion for delivering excellent service.
- Ability to work independently and as part of a team.
- Enthusiasm for learning and growing within the hospitality industry.