IT Support

110K - 125K AUD

Close on: 2026-08-23

Visa sponsorship available: Visa 186, Visa 482, Visa 494

We are seeking an enthusiastic and motivated individual to join our team as a full-time, permanent IT Support Specialist. This role offers an exciting opportunity to work in a dynamic environment where you can develop your skills while providing essential support to users across various technologies. Whether you're just starting your career or have years of experience, we are looking for someone eager to learn and grow with us.

Responsibilities:

Provide first-line technical support for hardware, software, and network issues, ensuring user productivity is maintained.
Troubleshoot and resolve IT-related problems efficiently, escalating when necessary.
Document and manage incidents and requests accurately in our ticketing system.
Communicate clearly with users to understand their needs and provide solutions.
Stay updated on the latest technology trends and tools relevant to your role.

Skill Requirements:

Strong problem-solving skills and a detail-oriented approach.
Excellent communication and interpersonal abilities.
Adaptability to learn new systems and tools quickly.
A willingness to take initiative and work independently or as part of a team.
Basic understanding of IT infrastructure, including hardware, software, and networks (a plus).

Why Join Us?

Career Growth: Opportunities for advancement within the field of IT support.
Learning Environment: Access to training resources and support in developing your skills.
Supportive Team: Work alongside friendly, collaborative colleagues who value teamwork and innovation.
Work-Life Balance: Enjoy a healthy work environment with opportunities for professional development.

This role is perfect for someone looking to build their IT career in a supportive and inclusive workplace. Fresh graduates are encouraged to apply.