Hotel Service Manager
Business
89K - 102K AUD
Close on: 2026-03-11
Visa sponsorship available: Visa 186, Visa 482, Visa 494
This role is perfect for someone who has a passion for hospitality, excellent leadership skills, and a commitment to delivering exceptional guest experiences.
Responsibilities:
- Oversee daily operations of the service team, ensuring smooth and efficient guest services.
- Lead and manage a team of staff, including scheduling, training, and performance evaluations.
- Address guest inquiries and resolve any issues promptly to ensure high levels of satisfaction.
- Monitor service standards and quality control measures across all departments.
- Collaborate with other departments (e.g., housekeeping, front desk) to maintain seamless operations.
- Conduct regular team meetings to communicate updates, goals, and improvements.
- Handle inventory management for guest supplies and service materials.
- Stay updated on industry trends and best practices in hospitality.
Skill Requirements:
- Strong leadership and communication skills, both verbal and written.
- Ability to manage multiple priorities and work effectively under pressure.
- Proficiency in problem-solving and decision-making.
- Dedication to providing exceptional customer service.
- Basic knowledge of hotel operations and guest service standards (an advantage).
Why Join Us?
- Work in a dynamic and fast-paced environment with opportunities for career growth.
- Competitive salary and benefits package.
- Be part of a supportive team dedicated to delivering outstanding guest experiences.
If you are motivated, hardworking, and looking to make a meaningful impact in the hospitality industry, we would love to hear from you!