Hotel Service Manager
Business
97K - 107K AUD
Close on: 2025-07-26
Visa sponsorship available: Visa 186, Visa 482, Visa 494
No Experience? No Problem! We Provide Comprehensive Training.
Whether you're new to the industry or looking to expand your career, we offer training tailored to your needs, ensuring your success.
Responsibilities:
- Oversee daily hotel operations to ensure smooth service delivery.
- Lead and manage a team of staff members, fostering a positive work atmosphere.
- Monitor guest satisfaction by addressing inquiries and resolving complaints promptly.
- Develop and implement efficient schedules for all departments.
- Manage budgeting and cost control processes.
- Conduct training sessions to enhance team skills and knowledge.
- Communicate with other departments to coordinate services effectively.
- Perform regular performance evaluations of staff members.
- Enforce company policies and procedures consistently.
- Identify areas for improvement and contribute to innovation.
Skill Requirements:
- Strong leadership abilities, even without prior experience.
- Excellent verbal and written communication skills.
- Problem-solving skills to handle guest issues.
- Organizational skills for managing multiple tasks.
- Emotional intelligence for effective team interaction.
- Adaptability in a fast-paced environment.
- A willingness to learn and grow within the role.
Benefits:
- Comprehensive training and development opportunities, especially for newcomers.
- Competitive salary with potential for bonuses or incentives.
- Career advancement opportunities within the hospitality sector.
- Supportive and collaborative team environment.
- The chance to positively impact guest experiences.
- Standard working hours with flexibility where possible.
- Emphasis on work-life balance.
Join Us:
If you're ready to make a meaningful impact, grow your skills, and be part of a dedicated team, we invite you to apply for this exciting role. We believe in nurturing talent and supporting our employees' success.